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We are dedicated to delivering your sneakers safely, swiftly, and efficiently. Please read the information below to understand our shipping practices and delivery timelines.
1. Processing Time
All orders are typically processed within [1–3 business days] after payment is confirmed. During peak periods or promotional events, processing may take slightly longer. Orders are not shipped or delivered on weekends or public holidays.
2. Shipping Locations
We currently offer shipping to addresses within [mention your target region, e.g., the United Kingdom or specific countries]. Unfortunately, we do not ship to P.O. Boxes or military addresses at this time.
3. Estimated Delivery Time
Delivery times may vary depending on your location and the shipping method selected at checkout. General estimated delivery windows are:
Standard Shipping: [e.g., 3–7 business days]
Express Shipping: [e.g., 1–3 business days]
You will receive a tracking number via email once your order has been shipped.
4. Shipping Charges
Shipping fees are calculated at checkout based on your order weight, shipping destination, and selected delivery method. Free shipping promotions, if available, will be clearly indicated on the product or checkout page.
5. Tracking Your Order
Once your order has been shipped, you’ll receive an email containing your tracking number and a link to monitor your delivery status. Please allow up to 24 hours for the tracking link to activate.
6. Delays or Delivery Issues
While we do our best to ensure timely delivery, certain delays may occur due to weather, customs, or courier issues beyond our control. If your order is delayed or appears lost, please contact us at [Your Email Address], and we’ll assist you promptly.
7. Incorrect Address or Failed Delivery
Please double-check your shipping address before placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses. In the event of a failed delivery due to an address error, additional shipping charges may apply for resending the package.
8. Damaged Packages
If your order arrives with visible damage, please do not accept the package without documenting it with the courier. Contact us immediately at [https://sneakerbest.shop/contact-us/] with photos and your order number for assistance.
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